Question 1

Do I need to know anything about pools?

Accepted Answer

No. Our certified inspector checks the pool. You just take the photos we ask for.

Question 2

Is this a referral program?

Accepted Answer

No. You are our customer. You pay for the report, then charge your client what you want.

Question 3

Will this slow down my home inspection?

Accepted Answer

No. The photo steps take a few minutes during your normal walkthrough.

Question 4

What does it cost?

Accepted Answer

Virtual pool inspections are a flat 249 report price, anywhere in West Virginia, plus any tax that applies at checkout. You book and pay the same way any customer would.

Question 5

How fast do I get the report back?

Accepted Answer

Your report arrives within 24 hours of finishing your photos. You get a full report, or you don't pay. No report, no charge, no exceptions.

Question 6

Can I put my own price on the report?

Accepted Answer

Yes. We hand you the finished report. You set your own price when you give it to your client.

Question 7

Do you contact my client?

Accepted Answer

No. You are the one who books, takes the photos, and gets the report. We never reach out to your client. The client relationship stays yours.

Question 8

Where can I use the virtual pool report in West Virginia?

Accepted Answer

Anywhere in West Virginia. The virtual report serves Charleston, Huntington, Morgantown, Parkersburg, Martinsburg and Beckley and other communities throughout the state. You capture the guided photos and video during your walkthrough, and we write the report.

Question 9

Whose name is on the report?

Accepted Answer

Ours. We write and deliver the report under our name, not yours. You still talk to your client and set the price.

Question 10

Can my client's name be on the report?

Accepted Answer

Yes. Add their name when you book. We print it as who the report is for. Only you get our emails and the portal link.

Question 11

Do you compete with my business?

Accepted Answer

No. We only inspect pools. We do not do the rest of the job, and we never contact your client.